※Please refer to your device's manual to learn more about how to change time settings.Ībout Items / Cat Capsules I have not received the Cat Food I have purchasedĭepending on the state of your network connection, Cat Food purchases may take time to appear on your device. If enabling the Music/SFX options does not correct the issue, please check the sound settings on your device itself. Speaker: Tap this to enable/disable game SFX. Musical Note: Tap this to enable/disable game music. If the Music / SFX options are grayed out, they have been disabled. ※Please move to a location with a strong network signal or a stable Wi-Fi connection, then restart the app.Įnter the "Settings" menu from the Title Menu, and ensure that the Music / SFX options are not set to OFF. If you are unsure how to set the time on your device, please refer to the system manual provided with your device. In this case, first set the device to automatically update the time and wait a few days for the application to return to its working state. If, for any reason, the device time has experienced a sudden change, this error may occur. Disable and re-enable your network connection, then restart the app. ・Whether or not you are connected to a stable network environment, there may still be times where a server connection cannot be established. ※Login rewards may not be received while your account is in recovery mode. ※Time until proper function is restored may vary depending on your device and network environment. If your device is currently set to automatic, please set it to manual time. ・If the problem is experienced regularly while your device is set to manual time, set it to automatic.
Please attempt the following to correct this issue: If there are problems with your device time settings or network connection, you may not be able to access time-dependent rewards and features. Login Bonuses do not appear, or Event Stages cannot be played * The current version number can be found on the top right corner of the Title screen. In addition, please ensure that your The Battle Cats app is updated to the most recent version. ・ Close non-essential apps running in the background.Īfter completing the above steps, please reboot your device. ・ Clear up storage space in your device by uninstalling unnecessary programs or deleting your cache. The game may not properly launch or function if your device has too little free memory or storage space. Gameplay App Won't Launch / Unstable App Performance
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